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Terms and Conditions
Terms and Conditions of Sale
Product Orders and Pre-Orders
If your item is in stock it will ship within 1-3 business days of approved and cleared payment. Orders are processed in order of receipt and upon approved payment. If your item is not in stock or stock is depleted it will be backordered. Back ordering generally adds an additional 2-10 business days. If the item will not be in stock within the backorder time period, you will have the option to wait for a back-order, modify the order, or cancel the order with a full refund. Beez does not ship to Alaska, Hawaii, Guam, Puerto Rico, or any other area outside of the contiguous 48 lower United States. If you place a pre-order by April 31, 2019, you will receive a 20% discount on your entire purchase and your item(s) will be delivered by July 31, 2019.
Beez does not currently ship internationally.
Shipping and Delivery Information:
All domestic orders include free standard shipping, excluding Alaska, Hawaii, and outlying territories; however, products you order will become your property upon delivery to the shipping carrier. If you receive a damaged item, please contact us within 2 days by email at Support@Beez.com. If you do not contact us within this time period, and the damage was caused by carrier error, you may forfeit any damage claim that you may have with the carrier. Beez is not responsible for any policies or procedures required by any shipping carrier as to damaged goods. Under normal circumstances, your item(s) will ship from our U.S. warehouse within 24-48 hours of your payment clearing. Beez only ships Monday through Friday. Any in-stock orders placed Friday through Sunday will ship the following week.
All prices and specifications are subject to change without notice. Prices are final as of time of an order. By purchasing from our Beez.com, you acknowledge that you have read and agreed to all terms and conditions stated on Beez.com. All brands, product names, product depictions and materials appearing on Beez.com are the intellectual property of their respective owners and licensees. Product images are for representation purposes only. Actual products may have slight cosmetic differences
If you are not completely satisfied with a product purchased from Beez.com, you may return it within 30 days of the delivery date for refund (to your original form of payment only) if qualified (eligibility conditions listed below). Beez will either repair or replace at no charge to you products having defects that are not the result of misuse, customer modification/alterations, or other use other than as intended. Such repair or replacement shall include new or refurbished replacement parts, at our discretion. Replacements may be different but functionally equivalent models. All shipping, handling, and insurance charges are additional and non-refundable. All returns for non-defective reasons (e.g. customer changed mind, customer error) are subject to a restocking fee up to 30%. This fee does not apply to defective products returned within the first 30 days. For all returns shipping must be prepaid, insured and bear a Return Material Authorization (RMA) number on the shipping label and/or container. Any shipping charges incurred when returning product to Beez are the responsibility of the customer. To return a Beez product, please fill out our online returns form at http://returns.Beez.com/ for an RMA number, which will be required to ensure proper crediting of your account. Returns without an RMA number will not be accepted under any circumstances. Returned products must be undamaged, clean, and in otherwise new condition with all original materials i.e. original packaging, manuals and accessories, and must be accompanied by the original invoice.
One Year Limited Warranty:
Each Beez product includes a One Year Limited Hardware Warranty (“1Y Warranty�?). The 1Y Warranty covers product defects in materials and workmanship under normal use.
The 1Y Warranty is limited to residents of the 48 contiguous United States (excluding Alaska and Hawaii) and is available only to original purchasers. The 1Y Warranty gives you specific legal rights and you may also have other rights which vary from state to state. The 1Y Warranty starts on the date of your purchase and lasts for one year (“Warranty Period�?). The Warranty Period is not extended if the product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
For any product which has hardware defect and fails to conform to the 1Y Warranty, Beez will, in its sole discretion and to the extent require by law, (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the product with a product that is new or refurbished which is substantially equivalent to the original product. If Beez elects to exchange the product, the 1Y Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. The 1Y Warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. Beez does not warrant uninterrupted or error-free operation of the product.
The 1Y Warranty is not assignable or transferable and does not cover any damage, defect or inoperativeness due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions carefully or to perform any preventive maintenance; (e) unauthorized repair or modifications by any party other than Beez; (f) use with any equipment or products not supplied or approved by Beez; (g) normal wear and tear; and/or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. The 1Y Warranty shall also be void if the serial number or other identification marking altered, removed or rendered illegible. Only Beez or a party expressly authorized by Beez should perform service on the product.
Each Beez comes with a One Year Limited Warranty against mechanical defects (limitations and terms below). At the time of purchase or within 3 days after your purchase, you may purchase an Extended Warranty plan with your order. Please note that neither the Limited Warranty nor the Extended Warranty includes coverage for water damage.
Warranty for Recertified Products:
Each recertified Beez product includes a 90-Day Limited Hardware Warranty (“90D Warranty�?). The 90D Warranty covers product defects in materials and workmanship under normal use. The 90D Warranty is limited to residents of the 48 contiguous United States (excluding Alaska and Hawaii) and is available only to original purchasers. The 90D Warranty gives you specific legal rights; however, you may also have other rights that vary from state to state. The 90D Warranty starts on the date of your purchase and lasts for ninety days (“Warranty Period�?). The Warranty Period is not extended if the product is repaired or replaced. We reserve the right to change the availability of this limited warranty at our discretion. Warranty changes will not be retroactive.
For any product which has hardware defect and fails to conform to the 90D Warranty, Beez will, at its sole discretion and to the extent required by law, (1) repair the hardware defect by using new or refurbished parts that are equivalent in performance and reliability; or (2) exchange the recertified product with a substantially equivalent product. If Beez elects to exchange the product, the 90D Warranty is for one replacement only of like-items. The replacement product shall retain the Warranty Period of the original purchase. The warranty does not cover items out of production if the product is no longer made or stocked. The 90D Warranty only covers technical hardware defectiveness under normal use conditions during the Warranty Period. The warranty does not cover cosmetic defects or imperfections. The 90D warranty does not cover accessories, such as battery chargers and adapters. Beez does not warrant uninterrupted or error-free operation of the product.
The 90D Warranty is not assignable or transferable. The 90D Warranty does not cover any damage, defect or inoperativeness due to: (a) transportation; (b) storage; (c) improper use; (d) failure to carefully follow the product instructions or to perform any preventive maintenance; (e) unauthorized repair or modifications by any party other than Beez; (f) use with any equipment or products not supplied or approved by Beez; (g) normal wear and tear; and/or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. The 90D Warranty shall be void if the serial number or other identification marking has been altered, removed or rendered illegible. Only Beez or a party expressly authorized by Beez should perform service on the product.
International Warranty Information:
This nontransferable Limited Warranty is only applicable to the original individual purchaser of the Beez Product(s) distributed, purchased and serviced within the Contiguous United States and Canada (all service/repairs for Canadian customer shall be handled by our authorized service centers in Canada).
Replacement Extended Warranty:
All replacement products are covered by the standard warranty starting at the date of original delivery. If for various reasons the replacement procedure extends beyond the warranty period, we at our discretion will extend the warranty coverage on such replacement up to an additional 30 days. Please be advised that this extended warranty is final and any additional extensions are non-negotiable.
Limits and Exclusions:
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, THAT THE PRODUCT WILL MEET CUSTOMER’S NEEDS, THAT THE OPERATION OF THE PRODUCT WILL BE ERROR FREE, OR THAT ALL ERRORS WILL BE CORRECTED, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
BEEZ WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES SUFFERED BY CUSTOMER RELATING TO OR ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCTS, LOSS OF GOODWILL OR PROFITS, AND/OR FROM ANY OTHER CAUSE WHATSOEVER, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL BEEZ’S LIABILITY FOR ANY CAUSE OF ACTION RELATING TO THE USE OR INABILITY TO USE A PRODUCT EXCEED AMOUNTS RECEIVED BY BEEZ FROM CUSTOMER FOR THAT PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
If you have placed an order, it has not yet shipped, and you wish to cancel, please forward your order confirmation to Support@Beez.com to request cancel. Since the cancellation process may take up to 24 hours, please note that any orders that do ship in the meantime will have to be rejected and/or returned to us. Any shipping charges incurred when returning product to Beez are the responsibility of the customer. Furthermore, if received, the box should remain unopened. Once we receive the returned order, the refund will be processed within 48 hours. Shipping charge is not refundable. Thanks for your understanding and cooperation.
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